Privacy Policy


The objective of this Privacy Policy is to protect the privacy of persons dealing with GREENKITE SOLUTIONS LLP Private Limited ("GREENKITE SOLUTIONS LLP/Qwipo") and to explain how we collect, use, disclose and store Information in accordance with the legal requirements and in order to mitigate operational risks. 


Communication and Policy for DND / NDNC : 

Assurance of Privacy: 


Sensitive Personal Data or Information (also referred to as 'Personal Information'): 

GREENKITE SOLUTIONS LLP shall not collect sensitive personal data or information unless - the information is collected for a lawful purpose connected with a function or activity of GREENKITE SOLUTIONS LLP or any person on its behalf; and 
the collection of the sensitive personal data or information is considered necessary for that purpose 

Following shall inter-alia constitute 'Personal Information': - 

  1. Your identity, demographics and any other information shared by you including but not limited to your name, address, gender, date of birth, occupation, proof of identity, proof of address, contact details, passwords, financial information, physical, physiological and mental health condition, Biometric information, geo-location; etc.
  2. Your usage /call data records, camera and other device data, including phone numbers, phonebook and contacts information, calendar information, phone location, device details (incl. device OS specific identifiers), phone usage, web usage, purchasing habits, browsing history, website, applications and offline services etc.
  3. Your communication history in connection with customer support e.g., call recording, email or letter, etc. 

Any detail relating to the above provided to GREENKITE SOLUTIONS LLP for providing Services and 
Any of the information received by GREENKITE SOLUTIONS LLP for processing, stored or processed under lawful contract or otherwise 

How We collect Personal Information: 

GREENKITE SOLUTIONS LLP may collect personal information in a number of ways, including: 

  1. Directly from you, when you submit your personal details at or subscribe to our Services and execute an Agreement with GREENKITE SOLUTIONS LLP. We collect or receive information from you when you sign up for our services, create an online account with us, make a purchase, request details or a call back, submit a technical, customer or billing support request, participate in a contest or survey, provide us with feedback or otherwise contact us.
  2. Payment Information related to your commercial and financial relationship with us, such as the services we provide to you, the telephone numbers you call and text, your payment history and your service history. 
  3. From third parties such as GREENKITE SOLUTIONS LLP's related companies, credit reporting agencies or your representatives; we sometimes collect personal data about you from trusted third parties, in connection with Services that we provide to you or propose to provide to you, where appropriate and to the extent we have a justified basis to do so. These include fraud-prevention agencies, business directories, credit check reference/vetting agencies and connected network providers.
  4.  Anyone who provides you with access to your Services may also provide us with your personal data in that context.

From publicly available sources of information 
From GREENKITE SOLUTIONS LLP's own records of how you make use of our services 

How We use your Personal Information 

Your personal information may be used to: 

  1. Verify your identity.
  2. Assist you to subscribe to GREENKITE SOLUTIONS LLP's and/or its associate's products and services.
  3. Provide the services you require 
    Administer and manage those services, including charging, billing and collecting debts.
  4. Inform you of ways the services provided to you could be improved or of additional products, services or plans that could be subscribed by you.
  5. To respond to your inquiries, to provide any information that you request, to address technical support tickets, and to provide customer service support.
  6. Conduct appropriate checks for credit-worthiness and for fraud.
  7. Research and develop GREENKITE SOLUTIONS LLP's and/or its associates' products and services.
  8. To administer, monitor, improve and customize our Sites and Services, for our internal operations, including troubleshooting, network management and network optimization, research and analytical purposes, so that we can provide our customers with a better customer experience.
  9. Gain an understanding of your information and communication needs in order for GREENKITE SOLUTIONS LLP to provide you with a better service.
  10. Maintain and develop GREENKITE SOLUTIONS LLP's business systems and infrastructure, including testing and upgrading of these systems. 
  11. Also, your personal information is collected so that GREENKITE SOLUTIONS LLP can promote and market its or its associates or any third party services to you (including by way of direct mail, telemarketing, SMS and MMS messages).
  12. GREENKITE SOLUTIONS LLP does this to keep you informed of its products, services and special offers as also any promotional offers designed by GREENKITE SOLUTIONS LLP in collaboration with third parties.
  13.  If you do not wish GREENKITE SOLUTIONS LLP to promote and market its products, services, and special offers to you, please contact our Customer Support.
  14. To defend any demands, claims and litigations or proceedings arising against GREENKITE SOLUTIONS LLP.
  15. To investigate, prevent or take action regarding illegal activities, fraud, threats to our property or personnel and violations of our Terms of Use and/or applicable law and also to meet our legal and regulatory obligations.
  16. Carry out any activity in connection with a legal, governmental or regulatory requirement on us or in connection with legal proceedings, crime or fraud prevention, detection or prosecution & 
    Transfer to any other body corporate or a person in India, or located in any other country, that ensures the same level of data protection that is adhered to by GREENKITE SOLUTIONS LLP, provided such transfer of personal information is necessary for the performance of the lawful contract between GREENKITE SOLUTIONS LLP or any person on its behalf and such other body corporate or person in India, or located in any other country. 

Where do We disclose your Personal Information: 

In order to deliver the services, you require, GREENKITE SOLUTIONS LLP may disclose your personal information, to the extent required only, to the below illustrative agencies/organizations outside of GREENKITE SOLUTIONS LLP. 

Your personal information is disclosed to these agencies/organizations only in relation to the services being provided to you and/or in connection with improvisation of services through innovations:

  1. Subsidiaries and affiliates
  2. Sales and Marketing
  3. Business associates/business partner's/ channel partners/ agents/advertisers, who are contractually associated with us for providing service to us or to our customers, either directly or indirectly 
  4. Third Party Service Providers
  5. Customer enquiries
  6. Mailing operations
  7. Billing and debt-recovery functions
  8. Information technology services
  9. Market research 
  10. Web site usage analysis. GREENKITE SOLUTIONS LLP takes reasonable steps to ensure that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information
  11. Business Transfers. 

In other circumstances we may pseudonymise your personal data before sharing it with a third party so that we can re-associate you with the information once it has been processed and returned to us. 

Whilst the third party will not be able to identify you from the pseudonymised information, we will still be able to. We treat pseudonymised data as though it were personal data and ensure the same level of protection for it when sharing with third parties 

In addition, GREENKITE SOLUTIONS LLP may disclose your personal information to:


In certain situations, GREENKITE SOLUTIONS LLP may be required to disclose personal data in response to lawful requests by public authorities, including Security Agencies to meet national security requirements as well as instances requiring co-operation with law enforcement agencies. 

Storage and Retention:

 Your information or data will primarily be stored in electronic form. However, certain data can also be stored in physical form. 

Your information will remain with us during your active association on account of subscription to our services and/or on account of business association with us in whatsoever form, direct and indirect. 

Post your disassociation, the information will be retained by us for the purposes of preventing, investigating or identifying possible fraud or wrongdoing in connection with the Service or to comply with legal and compliance obligations.. 

Confidentiality of Personal Information: 

We have procedures that limit employee access to your personal information to those employees only who need to have access to the personal information. 

We also educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, training programs, and internal policies. 

All our employees are obligated to protect confidentiality and ensure security as per GREENKITE SOLUTIONS LLP Code of Conduct. Our third-party contractors are bound by contractual obligations to adopt and maintain reasonable level of security practices and procedures to ensure security of information received from us in the course of operations. 

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the personal data we collect through our Sites and in the provision of our Services. 

We have put in place reasonable controls (including physical, technological and administrative measures) designed to help safeguard the personal data that we collect via the sites. No security measures are perfect, however, and so we cannot assure you that personal data that we collect will never be accessed or used in an unauthorized way, which may happen due to circumstances beyond our reasonable control. 

We have put in place procedures to deal with a suspected personal data breach, and we shall notify you and any applicable regulator of a breach where we are legally required to do so.

 If you have a username and password to access our services, you should take steps to protect against unauthorized access to your password, phone and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. 

We are not responsible for any lost, stolen or compromised passwords, or for any activity on your account via unauthorized password activity or other security breach caused by you. 

Protecting your information exchanged online: 

When you apply online for our service, or provide information to us at our website, you provide personal and financial information that is necessary for us to process your application or payments. Information provided to us at our website is sent in a "secure session" established with Secure Sockets Layer (SSL) technology. SSL protects information that is sent over the Internet between your computer and us by encrypting it and thus prevents misuse. 

Limitation of Liability:

You will appreciate and agree that no data transmission over the Internet is completely secure and for reasons outside of our control, security risks may still arise. 

GREENKITE SOLUTIONS LLP cannot protect any information that you make available to the general public in any publicly accessible area of our website or any other media. GREENKITE SOLUTIONS LLP shall not be responsible for any breach of security, or the disclosure of Personal Information unless GREENKITE SOLUTIONS LLP has been proven to be grossly and willfully negligent. 

Access, Correction and Deletion: 

GREENKITE SOLUTIONS LLP takes all reasonable precautions to ensure that the personal information it collects, uses and discloses is accurate, complete and up to date. 

However, the accuracy of the information depends to a large extent on the information that you provide. 

That's why GREENKITE SOLUTIONS LLP recommends that you: 

GREENKITE SOLUTIONS LLP reserves the right to charge a fee for searching for and providing access to your information. 
You may write to GREENKITE SOLUTIONS LLP in connection with deleting or amending your information maintained and retained with GREENKITE SOLUTIONS LLP, by sending an email to 'GREENKITELLP2023@GMAIL.COM' (Refer Terms & Conditions for further details), subject to other parts of this Policy. 

If you are an iOS user, you can also delete your account by going to 'Manage Account' option under My Account section on the Site. Once you click on the Manage Account option, you will find an option to 'Request Account Deletion'. 

However, you will also agree that certain data or information cannot be corrected or deleted or is prohibited to be deleted as required under any applicable law, law enforcement requests or under any judicial proceedings and thus, shall continue to be maintained by GREENKITE SOLUTIONS LLP, as per mandates. 

Changes to this Policy: 

We regularly review and may make changes to this Policy from time-to-time. To ensure that you are always aware of how we use your personal data we will update the online version of this Policy from time-to-time to reflect any changes to our use of your personal data. 

We may also make changes to comply with developments in applicable law or regulatory requirements. Where it is practicable, we will notify you by other means prior to changes materially affecting you such as by posting a notice on our Sites or sending you a notification. 

However, we encourage you to review this Policy periodically to be informed of any changes to how we use your personal data. This Policy was last amended on 25th Sept 2023. 


Terms of this privacy policy are subject to the GREENKITE SOLUTIONS LLP 'Terms of Use' of the Site which are hereby incorporated impliedly and are deemed to have been read, understood and unconditionally accepted by you. 

We believe that there are various factors due to which the compliance of the above Policy may go out of our control, including factors of force majeure and in such situations, we shall not be held responsible 

GREENKITE SOLUTIONS LLP assumes no responsibility for the content or privacy practices of any other web site, company or organization, including web sites that may be accessed through any link from this Website. 

While every attempt is made to ensure that the information contained in this site has been obtained from reliable sources, GREENKITE SOLUTIONS LLP is not responsible for any errors or omissions, or for the results obtained from the use of this information. 

All information in this site is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.

 In no event will GREENKITE SOLUTIONS LLP, its business associates, or the channel partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages, even if advised of the possibility of such damages. 

Certain links in this site may connect to other websites maintained by third parties over whom GREENKITE SOLUTIONS LLP has no control. GREENKITE SOLUTIONS LLP makes no representations as to the accuracy or any other aspect of information contained in other websites. 

Last Update on : 25 Sept 2023